Return policy

Returns and reimbursements

Thank you for your purchase. We hope you are satisfied with your purchase. If for whatever reason you are not completely satisfied, you can return your purchase within 14 days of delivery. Exchange or return is possible quickly and easily Click here

Return period
You can enter your purchase 14 days after delivery Return without giving a reason. Make sure that the return package is sent back to us within these 14 days.

Return conditions

  • Articles must unwashed, unworn and with attached labels are returned.
  • Shipping costs are not reimbursed.
We do not offer direct exchange. If you want to exchange an item, you can return your order for a refund or opt for a voucher with an extra bonus.

Refund options

  • Gift voucher (+15% bonus): Receive your reimbursement faster and with 15% extra value! Processing 2-3 working days After we have received your return shipment.
  • Original payment method: Reimbursement via your original payment method usually takes 7-10 working days After processing your return shipment.

Exchange
Excavations depend on the availability of the product. If the desired item is not in stock, our team will contact you to discuss an alternative. The shipping costs for the replacement item are free.

Damaged or defective items
Do you receive a damaged or defective item? Contact us directly via VIA info@morphletex.com Or the contact form on our website, for help.

  • Underwear (including socks).
  • Items marked as Final Sale.
  • Articles outside the return period of 14 days.
  • Articles that are worn or damaged and are not reported to our customer service.

Return costs
Return costs are for your own account, depending on the carrier and the country from which you return.
Keep in mind that we do not cover import duties or customs costs on exchange. Make sure you save a shipping proof with Track & Trace until your return shipment is processed.

Return processing
We strive to process returns as quickly as possible. After receiving in our warehouse you will be returned 10 working days incorporated. Keep in mind that it 7 days Can take before the reimbursement is visible on your bank account.

Contact
Do you have questions? Contact us via info@morphletex.com Or the contact form on our website. We are happy to help you!